Roaming Quality Testing

Roaming quality testing assures superior customer experience

Roaming is undeniably complex due to the interworking functions of different technologies and interconnect partners.

Mobileum’s Roaming Quality Testing uses the world’s largest end-to-end active testing platform GlobalRoamer®, covering more than 98% of the world and supporting 2G, 3G, LTE, CSFB, VoLTE, IoT, 5G, and Emergency Services. Real mobile traffic can be generated and tested anywhere, anytime, by virtualizing any SIM to any location in the globe, using our SIM card pool with about 550 SIM cards and over 400 MVNOs. Our extensive amount of test cases allows you to measure and improve your users’ experience and network performance and identify service outages through real-time reporting and alarming.

We offer:

Ensuring the user experience, anywhere, anytime…

Global tourism is at an all-time high, and travelers expect their communication services to work the same when they are roaming as they do when they are at home. The challenge to ensuring a consistent experience for subscribers means that today’s communication service provider (CSP) needs to be able to test services such as highspeed access and VoLTE for inbound and outbound users. These services also need to be validated at the initial setup of roaming agreements.

Mobileum global footprint, the world's leading roaming testing platform

GlobalRoamer® is the world’s largest end-to-end active testing platform, covering more than 98% of the world and supporting 2G, 3G, LTE, CSFB, VoLTE, IoT, 5G and Emergency Services. Real mobile international traffic can be generated and tested anywhere, anytime, providing a true picture of network and services performance for roaming scenarios.

By reaching thousands of VLRs around the world, Mobileum’s GlobalRoamer® solution enables CSPs to test international roaming agreements. CSPs are enabled to cross-check global partnerships, in addition to their customer’s roaming experience.

The impact is widespread, benefiting not only the subscriber’s service experience but also the CSP, which can now speed up roaming agreements and troubleshoot any problem more quickly.

Global IoT connectivity

With GlobalRoamer® you can test end-to-end IoT QoS worldwide on 80 locations in 60 countries over more than 140 networks. It is GSMA compliant and supports 2G, 3G, LTE, NB-IoT & LTE-M and 5G, addressing the 3 pain-points of IoT:

Mobileum’s Connected Car Testing use case monitors eCall, IoT Telemetrics, eSIM remote provisioning, and business applications availability. Important KPIs for mobile operators and automotive vendors are:

Monitor multiple service scenarios in your network

Compared with other available solutions, Mobileum’s GlobalRoamer® extends well beyond the basic test call generator (TCG) capabilities. By utilizing its inherent auto-discovery to identify thousands of visitor location register (VLR) robots, GlobalRoamer® can perform extensive testing in search of malicious threats or inadvertent misconfigurations through the signaling layer, thus increasing the fault detection probabilities. The probability of threat detection in any interface is much improved due to the vast number of requests the system can generate. GlobalRoamer® enables service providers to identify problems in voice and data services, as well as in processes such as rating configuration, provisioning, and network consistency.

IREG and International Roaming Tester

The roaming subscriber is associated with both a host network and a roaming partner network. To assure subscriber service quality when launching services with new roaming partners for 2G/3G/LTE/VoLTE services, Mobileum GlobalRoamer® enables CSPs to test the International Roaming Expert Group (IREG) uses cases with new partner networks. Mobileum’s Roaming CEM expertise, coupled with its predictive intelligence capability, makes Mobileum the vendor of choice when it comes time to identify QoS compliant roaming partners.

Support for complete IREG testing

The IREG testing is part of the normal process of launching Roaming between two operators. International Roaming Expert Group (IREG), testing is important to benchmark the capabilities that two service providers must support before roaming agreements can be put into place. GlobalRoamer® is a complete IREG management tool, supporting IR24, IR25, IR35, IR38, IR50, IR32/60, and NG.112 since the successful execution of these test suites, is a prerequisite for a successful international roaming agreement between mobile network operators.

Are you getting the VoLTE customer experience and revenue you expected?

As the number of 2G and 3G networks decrease, IP Multimedia Services (IMS) come as the enabler for Voice over LTE (VoLTE), RCS, VoWiFi, and SMSoIP. It is a key solution for MNOs that allows operators to diversify offerings, implement new pricing models, and partner or compete with OTT players. Mobileum offers solutions to tackle the complexity and interoperability issues associated with legacy technologies, especially in roaming, when two networks and interconnecting parties are involved.

Mobileum’s VoLTE roaming testing solution guarantees your VoLTE subscribers the same supplementary voice services as they expect in traditional 2G/3G networks, e.g. call waiting, call hold, etc. It allows stack adaptation and automated periodic testing to ensure QoS & QoE by monitoring performance issues in real-time.

Our testing scenarios verify:

mobileum expected VoLTE customer experience and revenue

The 6 business benefits enabled by Mobileum GlobalRoamer® solution:

Maximize Wholesale Margins

Optimize wholesale roaming costs by meeting commitments more accurately and consistently than ever before.

Assure Customer Experience

Strike the right balance between margin and customer experience with subscriber, location, and device awareness.

Future-Proofed Technology

Offer seamless control of steering across technologies, including LTE, VoLTE, NFV, and 5G.

Analytical Insight

Utilize our best-in-class analytics to guide traffic based on QoS, business targets, and wholesale costs.

Interconnection KPI Tracking

Check if roaming partnerships are meeting the agreed-upon KPIs for service establishment.

Remote Radio Testing

Don’t wait to have someone in a particular country and network available to perform a test call to debug a problem - do it right away.

International carrier quality testing

Mobileum helps operators worldwide to check the quality of their interconnect partners and ensure compliance with SLAs. Our International Carrier Quality Testing (ICQT) tool continuously assesses routes and identifies low-quality ones, enabling operators to pro-actively select routes based on standards of quality and price.

Our tool measures important KPIs such as:

Deployment options to ensure the best quality of service

Mobileum GlobalRoamer® can be used in a variety of architectural scenarios, depending on CSP’s specific network design and requirements. Adopt the Mobileum GlobalRoamer® platform quickly and seamlessly by choosing the deployment option that best fits your business needs, budget, and resources. GlobalRoamer® can be deployed on-premises for maximum control, in the cloud for a fast time to value, or through a hybrid model that supports a variety of deployment scenarios – from on-premises to any public or private cloud.

mobilum test factory with flexible architecture

5G QoS and roaming accessibility testing

MNOs are progressing with 5G deployments and launching 5G roaming to support the growing demand for high-speed data connectivity. To ensure 5G services work seamlessly across networks, offering customers the same performance anywhere, anytime, Mobileum has developed a 5G access testing solution specifically for roaming that will evolve as the technology evolves from NSA (Non-Standalone) to SA (Standalone). Our 5G test cases on GlobalRoamer generate powerful KPIs to validate both accessibility and the quality of service.

Furthermore, Mobileum offers a 5G testing suite for domestic markets that gives full visibility of 5G networks. It is an active testing solution to validate early 5G deployments and ensure the network’s low latency and ultra-reliability 24/7, warranting massive and critical IoT services, such as connected vehicles. Our fully cloudified environment delivers the largest global test platform for end-to-end testing across 2G, 3G, LTE, IoT, and 5G networks.

mobileum smarter way test your 5G environment

Leverage GlobalRoamer® information for Roaming CEM and proactive Risk Management.

Roaming Customer Experience Management (RCEM)

Delivering roaming services based on your QoS and QoE standards is a key point to retain customers.

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Revenue Assurance

Proactively address revenue assurance validations across multi-technology vendors and a multitude of business support technology systems – to identify inconsistencies in the information that can lead to revenue leakage.

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Fraud Management

Can you prevent, detect and manage fraud, all from a single platform? If not, it’s time to change your fraud management software.

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Proactive Revenue Assurance

Test call generators (TCG) are often considered an engineering tool to gauge the quality of network functions. Automated test call generators, such as Mobileum’s GlobalRoamer®, can also proactively enhance revenue assurance by monitoring the completion, accuracy, and timeliness of events. For example, call scenarios can be replicated using the test call generator (TCG) functionalities of Mobileum’s GlobalRoamer® and then fed into the RA system to determine if any configuration performed will impact revenue or identify accidental misconfigurations.

Support for APP testing

Mobile apps are a global growth market, with a lot of new apps being developed and available to end-users every day. GlobalRoamer® is a powerful testing tool that is able to test the most popular Apps in the target mobile network or Wi-Fi network to ensure the apps run smoothly and as expected in every network. Other features that can be used from GlobalRoamer® are related to operator native app testing (Roaming pack purchase, prepaid top-up, balance check), enterprise app testing (to ensure pre-lunch validation before going to market), and enterprise web portal navigation.

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